![]() Diamond Nexus also offers trade ups to its customers. The lifetime guarantee does not cover missing stones due to normal aging of the ring. They also offer an ‘everything’s covered plan’ for someone who wants to get additional coverage. This means that if there is any problem with your stone, they will replace it or fix it for free. Lifetime Stone Guranteeĭiamond Nexus also offers a lifetime stone guarantee. This will however come with a deduction of a 20% restocking fee from the original purchase amount. If you are still unsatisfied with your product after the last exchange, then you can get a refund. Each exchange after a previous one should be within 14 days. There is a limit of three exchanges on an item. An item can go through an exchange for another within 30 days of the original order date. When it comes to their exchange policy, Diamond Nexus offer a 30 day exchange policy. For custom and semi-custom items, there could be a restocking fee. Additional fees that may be incurred when shipping returns are not refundable. There is a $25 charge for a return with a missing item. They should also be accompanied by the original documentation. There is a condition that the returns should be new and in their original packaging. According to their website, if you choose not to keep your jewelry, you can return it for a full refund as long as it is within 30 days. Diamond Nexus Refund Policies and Customer Serviceĭiamond Nexus has a 30 day free return policy. This is why their pricing is lower than what you would find from other jewelry retail companies. They believe in letting their customers spend their hard earned money on experiences rather than on purchasing rings. Since Diamond Nexus uses lab created diamonds, their diamonds are far more affordable than other diamond options. ![]() They are 100% conflict free, good for the earth and are a fraction of the price of mined diamonds.Īnother reason is the affordability of their diamonds. These stimulants are beneficial in various ways. They however have a chemical composition that is different from diamonds. These stones are similar to diamonds in appearance and in some properties. Diamond Nexus uses non-mined diamond stones which are actually diamond stimulants. One reason why Diamond Nexus stands out is because of the type of diamonds they use on their rings. These diamonds are lab-grown and have a lifetime guarantee. The grading system used for nexus diamonds is the same one as for mined diamonds. Their diamonds are also not cubic zirconia, and tend to be more superior to the later. While manmade diamonds only have the carbon element, nexus diamonds use a patented proprietary formula. Nexus diamonds are different from manmade or synthetic diamonds. Their diamonds are unique because they are from diamond stimulants. Sister companies to Diamond Nexus include Forever Artisans, 1215 Diamonds and 12FIFTEEN Diamonds. This means that it is part of the Forever Companies a group of brands connected to man-made stones. The company focused on creating a one of a kind type of stone that was not only good for your wallet, but also for the earth.ĭiamond Nexus is a forever company. It was based in Milwaukee, the heart of the USA. History of Diamond Nexusĭiamond Nexus started in 2004 as a division of the Lautrec Corporation. The features of the website make shopping from the site an easy process. They feature customer reviews, product details and different angles of product images. There is a ton of detail in each of the Diamond Nexus product pages. The website showcases the hundreds of engagement rings and jewelry options that Diamond Nexus has available. ![]() Their homepage connects to their customer reviews, social media pages, new arrivals, request a catalog and so much more. The site has various features displayed in popping bold teal or hot pink. The Diamond Nexus website seems busy at first glance.
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